Last Updated: January 6, 2026

  1. ABOUT US

This website is operated by Innovatio SIA, trading as Pranka Art.

Company Information:
Legal Name: Innovatio SIA
Trading Name: Pranka Art
Address: Riga, Latvia
Email: hello@pranka.art
Website: https://pranka.area.lv

  1. INFORMATION WE COLLECT

When you visit our website or make a purchase, we collect the following information:

Personal Information:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number

Technical Information:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Time and date of visits
  1. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Order Processing:

  • To process and fulfill your orders
  • To send order confirmations and shipping notifications
  • To provide customer support

Communication:

  • To respond to your inquiries
  • To send updates about your order
  • To send marketing communications (with your consent)

Website Improvement:

  • To analyze website usage and improve user experience
  • To understand customer preferences

Legal Compliance:

  • To comply with legal obligations
  • To prevent fraud and ensure security
  1. COOKIES

We use cookies and similar technologies on our website:

Essential Cookies:
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Analytics Cookies:
We use Google Analytics to understand how visitors use our website. This helps us improve our website and services. These cookies collect information anonymously.

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.

  1. SHARING YOUR INFORMATION

We share your personal information only with trusted third parties necessary to operate our business:

Shipping Carriers:

  • Latvijas Pasts
  • Express Pasts
  • Other shipping providers as needed
    We share your name, address, and phone number to deliver your orders.

Payment Processors:

  • PayPal
  • Stripe
  • Google Pay
    These services process payments securely. We do not store your complete payment information.

Analytics Services:

  • Google Analytics
    To understand website usage and improve our services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

  1. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Order Information: We keep order records for accounting and legal purposes (typically 7-10 years as required by Latvian law).

Marketing Data: If you have opted in to marketing communications, we retain your email address until you unsubscribe.

Technical Data: Analytics data is retained according to Google Analytics retention policies.

  1. YOUR RIGHTS UNDER GDPR

As a business operating in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the following rights:

Right to Access:
You can request a copy of the personal data we hold about you.

Right to Rectification:
You can request that we correct inaccurate or incomplete personal data.

Right to Erasure (“Right to be Forgotten”):
You can request that we delete your personal data, subject to legal obligations.

Right to Restrict Processing:
You can request that we limit how we use your personal data.

Right to Data Portability:
You can request a copy of your data in a structured, commonly used format.

Right to Object:
You can object to processing of your personal data for marketing purposes.

Right to Withdraw Consent:
You can withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at hello@pranka.art. We will respond to your request within 30 days.

  1. DATA SECURITY

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

  • SSL/HTTPS encryption for secure data transmission
  • Secure payment processing through trusted providers
  • Limited access to personal data (only authorized personnel)
  • Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

  1. CHILDREN’S PRIVACY

Our website and services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

  1. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries outside of the European Economic Area (EEA) where our service providers are located. We ensure that such transfers comply with GDPR requirements and that appropriate safeguards are in place.

  1. MARKETING COMMUNICATIONS

With your consent, we may send you marketing emails about:

  • New artwork releases
  • Special offers and promotions
  • Updates about the artist and collections

You can unsubscribe from marketing emails at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us at hello@pranka.art

Please note that you will continue to receive order-related emails even if you unsubscribe from marketing communications.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

  1. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Innovatio SIA (Pranka Art)
Email: hello@pranka.art
We aim to respond to all inquiries within 2-3 business days.

  1. SUPERVISORY AUTHORITY

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Latvian Data State Inspectorate or your local data protection authority.

Latvian Data State Inspectorate
Address: Blaumaņa iela 11/13-15, Rīga, LV-1011, Latvia
Phone: +371 67 22 31 31
Email: info@dvi.gov.lv
Website: https://www.dvi.gov.lv

© 2026 Innovatio SIA, trading as Pranka Art. All rights reserved.